VUE Cinema Sheffield

Popped into this cinema situated in popular meadowhall near the main eating area my first visit i found it very fairly priced friendly helpful staff disabled friendly nice frontage to cinema its not the best one I have visited but found it comfortable and easy access everywhere definitely will come again when visiting meadowhall

Excellent experience today. I had mistakenly booked for the day before and showed up only to find our seats filled. The member of staff manning the till was beyond helpful and booked us seats for the following day, which meant the world to our son. Perfect customer service, with a smile and lots of patience. She wasn't even flustered when she needed to refill the ticket machine part way through resolving our issue.

Very deeply upsetting experience., My wife went to the toilet while I was waiting outside for her, a male staff member was about to enter the restroom until I said my wife is in there if he would be able to wait a couple of minutes. He replied that its is job and went in without knocking or asking if its ok. My wife heard us talking and was left shaken and upset in regards to this when she left the toilet. He could have waited 2 minutes and didn't seem that interest in my concerns. We left and my wife was that shaken I asked her if she would want me to make a complaint and to this I did. She couldn't even enter the barrier to the cinema she was that upset and scared. After speaking with the manager I accepted his apology but this experience should have never happened. I know there are signs but common decency of waiting 2 minutes to allow her finish something thats very personally should have been respected. There was only 1 staff member and us making 3 and it wasn't busy, empty really. The staff member should go for additional training, and his behaviour during this should be looked into. Lost for words and still puzzled and upset with his response. Shameful. Who ever is reading this imagine if it was your wife or family member.

Saw Wicked for good this afternoon in the newly refurbished screen 3. Bought a luxery seat, great treat to recline with feet up. However, it was freezing cold! I sat with coat done up, hood on, and gloves.

I’ve been coming here for many years and decided to visit to see the new FNAF movie and was disappointed heavily. Constant talking, laughing, people on phones taking pictures and recording there wasn’t a single bit of the movie where someone was quiet which completely ruined the experience. No staff members came in once to check, or to give “warnings” or remove people for disrupting! When you’ve paid a good chunk of money to eat and watch you expect to watch it in peace, I will never be returning again and will be advising anyone I know the same. People sat behind me agree also.